This is a step by step guide on how to accept your Agent/Landlord's request to share your RentPassport.
Please note: It is important to connect to your agent to proceed with your tenancy application efficiently. If your RentPassport is not connected to an agent, sections not auto-verified will appear as self-certified. All manual reviews will only be undertaken once the RentPassport has connected to the agent.
When an agent has sent you a request, you will receive an email and will also have a notification in your RentPassport.
If you minimise this pop-up, not to worry! Follow the step below to find your connection requests.
Click "Landlords / Agents" under your connections.
On this page, you will see all your connection requests, connected agents and disconnected agents. To accept the request from the agent, click on the '+'.
You have now shared your RentPassport with your Agent/Landlord and will see the invite change to show as connected, with a green tick at the side, as shown below:
If you still have sections of your RentPassport to complete, this may show a note saying 'Further action required'.
Please note: Once you have connected with an Agent/Landlord, you will be able to click on the connection and see outstanding sections and the contact details for the agent/ landlord including their telephone number and email address.
If you would like to stop sharing your data with an agent/landlord, please click here for instructions.