Verifying Income: Pension – Canopy

To manually verify your pension income you'll need to enter your income details. In order for our referencing team to verify this, you will need to provide evidence of this income by uploading one of the following documents:

SA302
Accountant's reference letter
Tax Return (SA100)
Bank statements
P60
State pension annual statement
Pension payslips

Please see the criteria for these documents below:

SA302:

This is a summary of the tax year. If you complete your own Self-Assessment tax return, you can download your SA302 from your HMRC online account. Follow the instructions here.

Alternatively, if your SA302 has been prepared by your accountant, then we would require a signed letter attached from your accountant that confirms the submission.

Accountant's reference letter:

This is acceptable with a minimum of 6 months of accounts to be considered.
We can only accept an accountant's reference if we are able to validate the accountant. This means the accountant must work for a professional accountancy business or belong to a professional accounting body such as ACCA).

Tax Return (SA100):

This must be a tax return that has been fully submitted to HMRC. We cannot accept un-submitted or incomplete tax returns.

Bank Statements:

We require your 3 most recent fully itemised bank statements. If this is a joint bank account we may ask for additional evidence that the pension payments are your pension payments. You can speed this up by uploading another pension document.

P60:

This must be your most recent P60. We cannot accept P60s that are not from the most recently completed fiscal year.

State pension annual statement:

This must be your most recent statement. We cannot accept any statements that are not from the most recently completed fiscal year.

Pension payslips:

If you are paid monthly: 3 most recent months' consecutive payslips.
If you are paid weekly: 4 most recent weeks' consecutive payslips.
If you are paid bi-weekly: 3 most recent months' consecutive payslips.

If none of the above is available we can accept a signed reference letter from your pension provider. This will need to be on company letterhead and confirm the value of your pension payments and frequency.

Please see here for assistance in completing the Income section of your RentPassport.

Please note: If you are not connected to an agent, sections of your RentPassport are not auto-verified and will appear as self-certified. All manual reviews by our referencing team will be undertaken once you have connected to an agent for a tenancy application.