Updated over a week ago

What is CanopyMove?

CanopyMove is our new, free service, that helps take the hassle out of moving. We have partnered with Just Move In, to offer renters a guided concierge service, to set up their new homes, stress-free.

How does it work?

All you have to do is log in to our app, and access the CanopyMove offer within our marketplace. From there, you just enter some basic details about your new property and schedule a call.

One of the move-in specialists will then call you at your chosen time. They will then handle all of the time-consuming admin that moving home involves, saving you bucket-loads of time, money and stress. Whether it’s informing the local council, finding the best broadband deals or booking your removals, they’re there to help.

Please note: Once you have completed a RentPassport our partner, Just Move In, may contact you regarding this service. You can find more information on this service and the data we share in our Privacy Policy and Terms of Service.

What does it cover?

CanopyMove, powered by Just Move In, offers support with a wide range of essential and paid services, including; council tax, water & sewerage, energy, broadband/TV, removals and more.

  • A broad network of trusted suppliers including Sky, Virgin Media and Octopus Energy.

  • A dedicated Move Specialist to provide expert advice and assistance.

  • Customers save an average of 8 hours and up to £600

  • Quality service. They are rated 4.8/5 on Trustpilot from over 1200 reviews

  • They’ll also plant a mangrove tree in your name – just one of the things they do to support people and the planet. 🌎

Please note: This service does not include Royal Mail Redirect, for more information on this external service, please click here.

Who can I speak to?

If you have a query about the service or an issue with the CanopyMove service, you can speak to Just Move In at 01202 022448

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