Verifying Income: Benefits

To verify your benefits income without Open Banking, you'll need to enter your income details and provide evidence for our referencing team.

You can provide evidence of this income by uploading one of the following:

• Entitlement/award letter
• Latest 3 months’ fully itemised bank statements
• For Universal Credit, we only accept the latest 3 months’ pay statements

Please see the criteria for these documents below:

Entitlement/award letter:

This must be dated for the most recent tax year. If you do not have a letter for the most recent tax year, please contact the referencing team to check if we can accept the available documents.

Bank Statements:

We require your 3 most recent fully itemised bank statements. If this is a joint bank account we may ask for additional evidence that the benefit payment is solely your pension payments. You can speed this up by uploading another benefit document.

Universal Credit Statements:

We require your 3 most recent full universal pay statements. We can only accept these as proof of universal credit as these can be for a couple or an individual.

If you are receiving Universal Credit, you need to have received this for at least 3 months for us to verify this income. 

Please note: If you are not connected to an agent, sections of your RentPassport are not auto-verified and will appear as self-certified. All manual reviews by our referencing team will be undertaken once you have connected to an agent for a tenancy application.