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Unsubscribing from marketing emails
Unsubscribing from marketing emails
Updated over a week ago

When you register with Canopy you are given the option to sign up for Canopy emails offering you discounts and tips during your rental lifecycle.

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We understand that nothing is forever and you may have changed your mind after receiving these emails. If this is the case you can unsubscribe through your inbox or in-app. We have outlined the steps for both below.

Please note: These emails differ from our transactional emails which remind you to complete your RentPassport®.

INBOX

Step 1:
Find and open any marketing email from us, below is an example.

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Step 2:
Scroll to the bottom of the email and click "unsubscribe", this will take you to a new page.

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Step 3:
If you would like to proceed with the cancellation, click "Unsubscribe" and you will now have successfully stopped all Canopy marketing emails.

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APP

Step 1:
Log into your account, this can be on a web browser or a mobile device. Click on the top-right icon with your initials to find the settings.

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Step 2:
Click "Account settings" and select 'Notifications'.

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Step 3:
If you would like to proceed with the cancellation, uncheck 'Marketing emails' and you will now have successfully stopped all Canopy marketing emails.

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