If your agent requires a guarantor for your tenancy application and you do not have a UK based candidate, do not worry! Canopy has teamed up with Housing Hand to provide a guarantor replacement service. Follow the steps below to apply for this cover.
Please note: This replacement service needs to be approved by your agent. If you do not see this option in your rent passport, you will not be able to utilise this service.
Step 1: Log into your RentPassport and click on guarantor under your Connections. You will see this section state 'Required' when the agent has triggered this request.
This field will not be visible if the agent has not requested a guarantor.
Step 2: Under 'Don't have a UK guarantor, click "Get started" and you will be prompted to select your employment status. This will determine your eligibility for cover. Select the option 'Professional'.
Step 3: Ensure you have provided all the evidence of your employment income* as this will be assessed as part of your application. If your income is still awaiting review from our referencing team, you can still proceed with your application.
*An employment income can be from standard PAYE employment or self employment. Income from benefits or pensions will not be considered for this guarantor application.
Once you are happy with the submissions, click "Next"
Step 4: Check the consent box and click "Apply".
Step 5: By tapping on the Apply button below, you will be redirected to Housing Hand's website to complete your application. You will be required to provide further evidence and tenancy details including:
If this is a shared household, you will need to supply your share of the rent, not the full rent for the household
UK NI Number
Proof of ID
Proof of address
- Must be your registered residence not a student address
- For more details on Co-signers, click here.
Once you and your Co-Signer have completed the process, we will notify your Agent and Housing Hand will assess your application. This can take up to 7 working days, you can review your application progress within the Housing Hand portal.
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