To stop the tracking of your rent please follow the steps below.
Please note: Stopping your rent tracking does not cancel your subscription payments. If you would also like to cancel your subscription please click here.
To begin the process log into your account and click the 'CanopyGrow' icon at the bottom of the page. Here you will need to click on the RentTracking tile.
Click to expand 'Your tenancy details'. Scroll to the bottom of the page and you will find the option to "Stop Rent Tracking". Click on this button.
You will be prompted to confirm if you would like to stop rent tracking, we like to make sure you haven't accidentally hit the button. To proceed click "Stop tracking my rent".
You have now successfully stopped tracking your rent. Please be aware, if you choose to resume rent tracking it may take up to 6 months before you see it on your credit report.