This article will explain how you can change the stage of a RentPassport from screening to in tenancy or archive. This is not an automatic process, you will need to change this manually if required.
Please see below an example and description of each element of this page:
1. SCREENING: When you request a RentPassport™ from an applicant they are in the stage of referencing therefore they will default to the screening stage.
2. PRIORITY: You can select this option to help you organise your top applicants or RentPassports™ for urgent tenancies
3. IN TENANCY: This option will allow you to keep the RentPassport™ of an applicant against a tenancy without the need to print this out.
4. ARCHIVED: This will allow you to hide any old RentPassports™ where the applicant was not successful or a tenancy has ended. You can re-instate these into view at any time by changing the stage. To find all archived RentPassports™ please see here.
In order to change a stage, click on the arrow to present the drop-down menu. Click on the desired stage and this will change the stage of the RentPassport™ overall.
To find all archived RentPassports™, click on RentPassports™ on the navigation bar. Now click on the "Not Active" tab.