Verifying you savings with the manual journey

To verify your savings you can connect with Open Banking or you can provide documents as part of the manual journey.

Please note: if you have transferred all your savings from one bank account to another, we will need to see evidence of this. You can find more details on documents we can accept here.

For step-by-step instructions on verifying your savings manually, see below:

Step 1:
Select the 'Verify savings' section on your RentPassport™.

Step 2:
Click 'Add' next to 'Your Savings' and enter the details of your savings account.

Step 3:

Next, you will be prompted to enter the amount of savings. This does not have to be the total amount you have available, this has to be the amount you would like to contribute towards rent.

Please note this figure will have had to be present in your account for at least 3 months.

Step 4:

Now you will need to supply evidence to verify the amount stated. To manually verify, select 'Upload documents' and upload the relevant documents and press 'Submit'.

Once you have uploaded your documents, these will be reviewed by our team within 48 hours*. You will receive an email from Canopy when this has been completed. 

*All documents will be reviewed during our working hours. You can find our opening hours here.