Rent & Legal Protection: Reporting a claim

Please note: This is the claim process for Rent and Legal Protection only. For how to make a claim under DepositFree Insurance click here.

Important information:

Please do not ask for help from a lawyer, accountant or anyone else before we have agreed that you should do so. If you do, the costs involved will not be paid out even if the claim has been accepted.

Report your claim

• Call Das on 0117 934 0412. Available 24 hours a day, seven days a week
• Have your policy number ready and you will be asked about your claim so an assessment can made to check your claim is covered by your policy. And, if it is, a lawyer who specialises in your type of claim will be sent over to you.
• The lawyer will assess your case and tell you how likely it is you will win. If you are more likely than not to win, the lawyer will manage the case from start to finish

Please note this is an overview of the claims process for guidance purposes only. The claims handlers can answer any questions you may have when they receive your claim, alternatively you can visit www.das.co.uk/claim

For further information on what is covered under RLP please see the following articles:

Rent & Legal Protection

Rent & Legal Protection: Claims and Cover