How to manually verify your rent payments
To verify your rent payments you can either connect to open banking, or verify manually.
To verify manually you'll need to upload bank statements showing your last three rent payments. These bank statements need to be fully itemised and show your name, the rent payment, the transaction ID, transaction dates and payee names.
For step-by-step instructions on verifying your rent manually, see below:
Go to the 'Verify rent' section of your RentPassport™. Click 'Begin using Open Banking'.
On the next screen click on 'Living Situations'.
Here you will be asked "Have you rented in the UK in the last 12 months?" and "Are you a UK homeowner?". Answer these questions and click 'Save'.
If you have answered 'Yes' to "have you rented", click 'Add' and provide details of who your rent is paid to, your rent amount and payment frequency.
You will now need to upload your bank statements. Please select 'Or upload documents instead', and then select 'Upload documents'. For further instructions on how to upload documents, click here. You can upload multiple documents.
Once your documents are uploaded, click 'Submit'.
You have now successfully uploaded your documents and these will be reviewed by our referencing team within 48 hours. You will receive an email from Canopy when this has been completed.