Guarantors are available on request for individual tenants. The following sections are mandatory for a guarantor to complete:
- Verify income/rent
- Credit Check
- Employment Reference
For more info on what makes a good guarantor please visit Guarantor Criteria.
Step 1: Ensure you are logged onto HQ and have the RentPassport™ of the applicant opened.
Step 2: Under the screening result you will be able to see the button "Request Guarantor" (see below image)
Step 3: The applicant will now receive an email and notification asking them to nominate a guarantor. They will be able to send out a request via the app by entering their email address.
This will change in real time once the has accepted the connection.
Step 4: The guarantor will need to complete the mandatory sections of their RentPassport™ in order to guarantee the applicant. You will be able to see which applicant is connected to which guarantor (vice versa) on the screening summary panel.
Step 5: Once the guarantor has completed the RentPassport™, you will be able to proceed with renting the property to the applicant should you wish to do so.