How do claims work?

How do claims work?

As with cash deposit, you will sign an inventory check-in report and an inventory check-out report which is the basis of any reasonable claim. Claims are capped at the coverage limit being 8 weeks deposit.

• Claiming works in the same way a traditional cash deposit claim is settled. Agreement of a claim will be required from all parties.
• If at the end of the tenancy, if you do not make a payment to settle any financial loss or damage to the landlord or agent, then the landlord or agent can submit a claim to Canopy.
• Canopy will settle the claim with the landlord, and then collect any monies owed from you, the tenant.

For information on how to qualify for DepositFree™ Insurance click here.