How to Request a RentPassport™

As an agent using HQ, you will have the ability to request to view an applicant's RentPassport™. The referencing report provides live progress and status updates on an applicants journey

Follow the steps below in order to view an applicant's information. Please note the applicant needs to authorise your access to their data. Once they have shared their RentPassport™ you will be able to see this.

Step 1: Sign into your Canopy HQ

Step 2: Once signed into HQ, on your main page you will see your dashboard, click on RentPassports™

Step 3: On the top right select 'Request Rent Passport' You will then see a pop up box.

Step 4: Enter the applicant's email address
If you would like full screening for the applicant you will can select 'Full screening is required' please be aware that full screening is £3 plus VAT per applicant

Step 6: You will then need to select the branch you would like the RentPassport™ to be connected to.

Step 7: Finally click 'Send request'

Please be aware: The applicant will need to accept the invitation to share their data with you.