How do claims work?
If this is the case you need to make a claim you can access and complete our online claims form here. You are also able to access this form within HQ.
What information is required?
The following information is required and obtained in order to assess an process a claim:
- Property details
- Renter details
- Landlord details
- Agency details
- Policy number (if you have a block policy, please leave blank)
- Inventory check in report
- Inventory check out report
- Any invoices/rent schedules
- Evidence of comms with the renter to chase for costs
- PDF of renter's referencing RentPassport™
Canopy will not be responsible any misinformation provided in the claims form.