Error message
Invalid Session Details. Please try to set up Rent Tracking from start
Common causes
When you exit the Rent Tracking journey before completing set-up, we usually prompt you to continue at the exact spot you exited. The app may not recognise where you left off.
Troubleshooting steps
- If you are using a web browser, please try Google Chrome and clear your cache. How to clear cache in your browser.
- If you are using the mobile app, please check the app store and ensure you are using the most up-to-date version. You will see the option to update it in the app store.
- If none of the above helps resolve the issue, please contact our support team for further assistance.
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